Privacy Policy

Alcove Addiction Recovery for Women (“Alcove”, “we”, “our”, or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and services.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect personal information when you:

  • Contact us through forms or email
  • Apply for treatment or submit an inquiry
  • Refer someone to our programs
  • Subscribe to updates or resources

This information may include:

  • Name
  • Email address
  • Phone number
  • General information shared in your message or inquiry

We only collect information that is necessary to respond to your request or provide services.

2. How We Use Information

We use the information you provide to:

  • Respond to inquiries and requests
  • Support the admissions and intake process
  • Communicate with you about programs and services
  • Improve our website and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality and Sensitive Information

We understand the sensitive nature of addiction recovery. Any information shared through our website is handled with care and respect.

However, submitting information through online forms or email is not guaranteed to be fully secure. We encourage you to avoid sharing highly sensitive medical or personal details online unless necessary.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. While we strive to use secure systems, no method of transmission over the internet is completely secure.

5. Third-Party Services

Our website may use third-party tools or services (such as hosting providers, analytics tools, or embedded content) that may collect limited technical data, such as:

  • IP address
  • Browser type
  • Pages visited

These services are used to improve website performance and user experience.

6. Cookies

Our website may use cookies or similar technologies to enhance functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.

7. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your information (where applicable)

To make a request, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@alcoverecovery.ca

Intake Number: 587-576-3512 

Office Number: 587-891-8339 

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